Check toner-cartridge status, Step two: check supplies status – HP MFP M528f Monochrome Laser Printer User Manual

Page 205

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Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of

other replaceable maintenance parts.

Step one: Print the supplies status page

Step two: Check supplies status

Step one: Print the supplies status page

The supplies status page indicates the cartridge status.

1.

From the Home screen on the printer control panel, navigate to the

Reports

application, and then select the

Reports

icon.

2.

Select the

Configuration/Status Pages

menu.

3.

Select

Supplies Status Page

, and then select

Print

to print the page.

Step two: Check supplies status

1.

Look at the supplies status report to check the percent of life remaining for the toner cartridges and, if

applicable, the status of other replaceable maintenance parts.

Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The

supplies status page indicates when a supply level is very low. After an HP supply has reached the very low

threshold, HP’s premium protection warranty on that supply has ended.

The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Consider having a replacement available to install when print quality is no longer acceptable.

If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the

supplies status page lists the genuine HP part numbers.

2.

Check to see if you are using a genuine HP cartridge.

A genuine HP toner cartridge has the word “HP” on it, or has the HP logo on it. For more information on

identifying HP cartridges go to

www.hp.com/go/learnaboutsupplies

.

Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause print-

quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.

Follow these steps to clean the printer paper path.

1.

From the Home screen on the printer control panel, navigate to the

Support Tools

application, and then

select the

Support Tools

icon.

2.

Select the following menus:

ENWW

Resolve print-quality problems 191

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