Missing colors – Lexmark CX622ade Color Laser Printer User Manual

Page 207

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Action

Yes

No

Step 8

a

Remove, and then insert the imaging kit.

Warning—Potential Damage:

Do not expose the imaging kit

to direct light. Extended exposure to light may cause print
quality problems.

Warning—Potential Damage:

Do not touch the

photoconductor drum under the imaging kit. Doing so may
affect the quality of future print jobs.

b

Print the document.

Is the print light?

Contact

customer

support

.

The problem is
solved.

Missing colors

Note:

Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings

>

Troubleshooting

>

Print Quality Test Pages

. For non-touch-screen printer models, press

to

navigate through the settings.

Action

Yes

No

a

Remove the toner cartridge of the missing color.

b

Remove the imaging kit.

Warning—Potential Damage:

Do not expose the imaging kit

to direct light. Extended exposure to light may cause print
quality problems.

Warning—Potential Damage:

Do not touch the

photoconductor drum under the imaging kit. Doing so may
affect the quality of future print jobs.

c

Remove, and then insert the developer unit of the missing color.

d

Insert the imaging kit.

e

Insert the toner cartridge.

f

Print the document.

Are some colors missing on prints?

Contact

customer

support

.

The problem is
solved.

Troubleshooting

207

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