Confidential and other held documents do not print, Confidential and other held documents do not print – Lexmark CX622ade Color Laser Printer User Manual
Page 220
Action
Yes
No
a
Using the Print Quality Test Pages, measure the distance
between the repeating defects on the affected color page.
b
Check if the repeating defects match any of the following
measurements:
Imaging kit
•
94.20 mm (3.71 in.)
•
29.80 mm (1.17 in.)
•
23.20 mm (0.91 in.)
Developer unit
•
43.90 mm (1.73 in.)
•
45.50 mm (1.79 in.)
Transfer module
•
37.70 mm (1.48 in.)
•
78.50 mm (3.09 in.)
•
55 mm (2.17 in.)
Fuser
•
79.80 mm (3.14 in.)
•
94.30 mm (3.71 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
.
Take note of the
distance, and then
contact
Confidential and other held documents do not print
Action
Yes
No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note:
If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting
220