Gateway E1400 - Manual (Page 103)

96 Troubleshooting
Peripheral/adapter problems
A SCSI device is not recognized by the system.
The diskette drive is not recognized by the system.
Probable Cause Solution
The device needs to be
added as new hardware. From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the device. If you are not experienced
with this procedure, call technical support.
The SCSI ID may be invalid. Assign an available SCSI ID to the device.
The SCSI chain is not
terminated. Make sure the last device on the SCSI chain
is terminated.
The device cables are not
installed correctly. Open the system and check all cables
between the controller and the device.
Probable Cause Solution
The diskette drive may be
configured incorrectly. Restart your computer, then press F1 to enter
the BIOS Setup utility program. From the
Boot | Removable Devices menu, make sure
that the diskette drive parameters are set
correctly.
The drive cables are not
connected properly. Open the system and check all cables
connected to the controller card.
The drive controller is not
seated properly. Open the system and reseat the drive
controller.
Important Some systems do not have a floppy controller card
because the floppy controller is built into the system board.
05960.book Page 96 Monday, February 21, 2000 2:47 PM