Troubleshooting – Marantz SA8004 User Manual
Page 27
24
Getting
started
Basic connections
Basic operation
Specifications
Index
Advanced connections
Advanced operations
Explanation of terms
Troubleshooting
ENGLISH
24
Getting
started
Basic connections
Basic operation
Specifications
Index
Advanced connections
Advanced operations
Explanation of terms
Troubleshooting
Troubleshooting
If a problem occurs, first check the following:
1. Are the connections correct?
2. Is the unit being operated as described in the owner’s manual?
If this unit does not operate properly, check the items listed in the table below. If the problem persist there
may be a malfunction.
In this case, disconnect the power immediately and contact the retail outlet.
Problem
Cause
Corrective action
Page
The disc fails to rotate.
• The power cord is pulled out of
the socket.
• Insert the power cord plug
into the socket.
7
• Power to this unit is not ON.
• Turn the power to this unit
ON.
8
• The disc is not placed in the
correct position on the disc
tray.
• Place the disc in the disc tray
correctly.
3
• The disc is placed in upside
down. (The disc is placed in
with the label facing down).
• Place the disc in the disc tray
correctly.
3
The disc stops rotating
in mid-operation.
• The disc is dirty.
• Clean the disc’s surface.
4
• The disc is scratched.
• The disc may be unable to
be played if it has a lot of
scratches.
–
• The disc is warped.
• The disc may be unable to be
played if it is badly warped.
–
The disc is rotating but
no sound is heard.
• The amplifier and speakers are
not connected correctly.
• Connect the cables correctly.
(See the instruction manual
for the amplifier.)
7
• The amplifier power is not ON. • Turn ON the power to the
amplifier.
(See the instruction manual
for the amplifier.)
–
• The amplifier’s function or
selector switch is not set to
“CD” or “AUX” or such (to
whatever you have connected
this unit to).
• Switch
the
amplifier’s
function or selector switch
to “CD” or “AUX” or such
(to whatever you have
connected this unit to).
(See the instruction manual
for the amplifier.)
–
• The amplifier’s volume control
is set at the minimum level.
• Adjust the amplifier volume.
(See the instruction manual
for the amplifier.)
–
Problem
Cause
Corrective action
Page
Remote control
operation is not
possible.
• The distance between this unit
and the remote control is too
great.
• Move closer to this unit, and
operate the remote control
within the operating range.
4
• There is an obstacle between
this unit and the remote
control.
• Remove the obstacle.
4
• The remote control’s batteries
are dead.
• Replace all batteries with
new ones.
4
• A strong light is hitting the
unit’s sensor window.
• Do not let strong light hit the
sensor window.
4
• The switch on the back of the
REMOTE CONTROL is on
EXTERNAL.
• When
using
this
unit
independently, set the switch
to INTERNAL.
14
CD-R/CD-RW disc
cannot be played.
• The disc is placed in upside
down.
• Place the disc in the tray
correctly.
3
• The information recorded is
not in an audio (CD-DA) format.
Or the MP3/WMA file was not
properly recorded.
• Record correct information
that is compatible with to this
unit.
14
Cannot switch the
sound mode of an SA-
CD hybrid layer disc.
• Start Sound Mode is set to CD. • Change Start Sound Mode
setting to Super Audio CD.
20
Sound is too quiet when
signals are output from
a PC.
• The PC volume is turned down. • Turn the PC volume up.
18
Troubleshooting
Explanation of terms