Call coverage/consult – Lucent Technologies Voice Terminal 8411 User Manual
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You can access the Consult feature with the softkeys only if your voice terminal has a display and
if the feature’s abbreviation, Cnslt, appears on the second line of one of the feature option screens.
Call Coverage/Consult
To answer a call for a
coworker for whom you are a
coverage point
1
Press
of incoming call when ring begins or green light
flashes
Note: The call is not at your terminal until the green light is
flashing.
To leave a message for a
coworker to call the original
caller’s extension
1
Press
while connected to the call
[confirmation tone]
Note: To leave a message for a coworker to call you,
activate Leave Word Calling instead.
xxxxx
Cvr CallBk
To use the Consult feature to
talk privately with a coworker
after answering a redirected
call
1
Press
[dial tone]
•
Call is put on hold
2
If you are using an 8411 with a display, press
and then
press the softkey below Cnslt
If your 8411 does not have a display or if Cnslt is not
available on your display, press
[priority ring to coworker]
or Dial coworker’s extension
Note: You can privately discuss call; if coworker is not
available, press the fluttering
to reconnect to call.
3
Press
again to send call to coworker
or Press
to make it a 3-party call
Transfer
Menu
Consult
xxxxx
Transfer
Conf