Armasight NYX-7 PRO 4.5x GEN 2+ ID Night Vision Bi-Ocular - Manual (Page 27)

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If the SR determines that the item is under warranty or should be returned for repair, a Return
Material Authorization number (RMA#) will be provided. RMA can be obtained via e-mail to
[email protected] or via phone by calling Armasight Customer Service at (888)959-2259
Ext. 2 or via fax (888)959-2260.
When returning the Nyx7-4.5x PRO for service or repair, the following procedures should be followed
to prevent any additional damage:
1. Verify that the Nyx7-4.5x PRO is free of all contaminants such as dirt or any other foreign material.
2. Remove the battery.
3. Place the cap over the lens.
4. Place the Nyx7-4.5x PRO in the hard shipping/ storage case or soft carrying case (if available). If the
hard shipping/ storage case is not available, individually package each Nyx7-4.5x PRO unit being re-
turned in a suitable container.
Place the Nyx7-4.5x PRO and a copy of the test report or detailed description of the failure in a suitable
packing/ shipping container. Mark the package with the RMA#. Ship the items using the fastest, most
easily traceable, prepaid method to:
Armasight Inc.
815 Dubuque Avenue
South San Francisco, CA 94080
USA.