Troubleshooting – ZOLL SurePower Rev B Charger Station User Manual

Page 34

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AINTENANCE

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ROUBLESHOOTING

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www.zoll.com

9650-0535-01 Rev. B

Troubleshooting

The following troubleshooting procedures are for use by non-technical personnel using the

SurePower Charger Station

. This section addresses many common problems or questions that

can arise during operation.

If problems persist after you perform these troubleshooting procedures, contact the ZOLL
Technical Service Department or your authorized ZOLL representative.

1. Power LED does not light.

Check that the charger is plugged into an appropriate power source.

Check that the power cord is securely inserted into the charger.

Check for a defective power cord.

Plug the charger into another power source.

2.

Charging LED does not light when a battery is in the battery bay.

Check to see if the charger is in the drain phase of a battery test (Test LED is illuminated).

Check that the battery is properly seated in the bay.

Check that the contacts are clean and not damaged.

Test the battery bay for proper functionality.

Use another battery that you know is good.

3.

Test LED does not light when you press the Test button.

Check that the battery is properly seated in the battery bay.

Check that the contacts are clean and not damaged.

Test the battery bay for proper functionality.

Use another battery that you know is good.

4.

Battery fails test cycle (both the Fault and Test LEDs light).

Test the battery bay for proper functionality.

Repeat the battery test cycle.

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