Brother MFC-495CW User Manual
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BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother
International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair
or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in
material or workmanship. This warranty applies only to products purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink
cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC
belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner
packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or
operation, any damage caused from service, maintenance, modifications, or tampering by
anyone other than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty. This limited
warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label
removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the
end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase
in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation
Manual for the proper packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe
damage to the Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with
the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please
avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from
packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT
LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. The warranty states Brother's entire liability and your exclusive
remedy against Brother for any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or
punitive damages, including lost profits, arising from the use of or inability to use the product, even
if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do
not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service
Centres throughout Canada.
For Technical Assistance or for the name and location of
your nearest Authorized Service Centre call 1-877-BROTHER.
Internet support: [email protected] or browse Brother's Web Site