Sample system alert, Key fru identification fields for system alerts, Interpreting service processor error chassis logs – HP 9000 rp5400 Servers User Manual

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1.

No response: the alert will time out and the system will continue operating.

2.

A

- Responding with the letter A will inform the Service Processor that you have seen the

entry. The system will continue to operate.

3.

X

- Responding with the letter X will inform the Service Processor to disable all future alert

messages. This can be re-enabled with a Service Processor command.

Sample System Alert

*************************SYSTEM ALERT***************************************
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required PROBLEM DETAIL: 4=fan
failure - SOURCE ID: 04
SYSTEM NAME: fesrhapgsp

MODEL NAME: MODEL STRING: S/N:
SPU POWER: ON
ACTIVITY/COMPLETION LEVEL: 0%
SYSTEM BOOT IS PENDING

LEDs: RUN ATTENTION FAULT REMOTE
FLASH OFF OFF ON

CALLER ACTIVITY: 4=monitor - CALLER SUBACTIVITY: 05=fan
REPORTING ENTITY TYPE: 2=power monitor - REPORTING ENTITY ID: 00
SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan
0x002008646304405F 00000000 00000000 - type 0 = Data Field Unused

0x582008646304405F 00006303 0F151D08 - type 11 = Timestamp 04/15/1999 21:29:08A: ack read of this entry - X:
Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:a

Key FRU Identification Fields for System Alerts

The following fields are used for FRU identification.

Alert Level:

How the problem has affected the system operation.

Source:

What major part of the system the alert is referring to (i.e, platform,
memory, processor, etc...).

Source Detail:

What sub-part of the system the alert is referring to (i.e, cabinet fan,
DIMM, high voltage DC power, etc...).

Source ID:

Specific FRU referred to in Source and Source Detail (i.e, cabinet fan #4).

Problem Detail:

Specific problem information (i.e, power off, functional failure, etc...).

Timestamp:

When the problem occurred.

The above sample system alert shows the following:

1.

The problem does not affect system boot.

2.

The problem is with platform cabinet fan #4.

3.

The problem is a fan failure. Replace fan #4 to correct the problem.

4.

The fan failed on April 15, 1999 at 9:29 PM.

Interpreting Service Processor Error Chassis Logs

Accessing the Service Processor Error Chassis Logs will turn the ATTENTION LED, blinking
on the front panel, OFF.

Chassis Logs (located in the Service Processor) contain low level logging information related to
the following 5 categories:

Incoming log: Contains all chassis logs coming into the Service Processor.

Activity log: Contains all chassis logs related to system activity.

Error log: Contains all error chassis logs.

Current boot log: Contains all chassis logs associated with the current boot.

Last boot log: Contains all chassis logs associated with the last boot.

The Error Chassis Logs are the ones you need to look at.

Chassis Code to FRU Decode

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