HP XP Array Manager Software - Manual (Page 31)

Calling HP Technical Support
If you need to call HP technical support, be sure to provide as much information about the problem
as possible, including the circumstances surrounding the error or failure, the exact content of any
messages displayed on the Remote Web Console computer, and the severity levels and reference
codes of the R-SIMs on the R-SIM panel.
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
XP24000/XP20000 Data Retention Utility User Guide 31