Activity – HP Deskjet 6988dt Printer User Manual

Page 124

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State of the Link light

Task

Off

Verify the following:

The

Ethernet cable

is securely connected to the printer.

The network

hub

,

switch

, or

router

is on and working

properly.

The printer is connected to the network.

Activity light
Follow these steps if the Link light is on, but the printer does not print:
1.

Wait until the printer is idle.

2.

Try to reprint the document.

3.

Look at the Activity light on the back of the printer.

State of the Activity
light

Task

Flashing

The Ethernet connection is operating correctly. Try these

solutions

again.

Off

Verify the following:

The printer is selected in the application from which
you are trying to print.

The computer is connected to the network.

A personal software firewall might block
communication between the printer and the
computer. Follow these

steps

.

Cannot open the printer's embedded web server (EWS)
Verify the following:

You are not using a phone cord to connect the printer to the network

The Ethernet cable is securely connected to the printer

The network

hub

,

switch

, or

router

is on and working properly

The computer that you are using is connected to the network

Chapter 11

(continued)

122

HP Deskjet 6980 series

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