HP Deskjet 6988dt Printer - Manual (Page 149)

General Protection Fault
A General Protection Fault, or GPF, is a Microsoft Windows error message that is
displayed when a software program, or a device such as a printer, performs an action
that Windows determines to be a problem.
There are many possible causes of a GPF. Try the following to resolve a GPF:
1.
Restart the computer, and then try printing again.
2. Try printing using different settings or options.
3. If the problem still occurs:
–
Use a different software program, if available.
– Check with the software program vendor for program updates.
– Verify that the computer has sufficient RAM and hard disk space.
– Delete any temporary files on the computer.
If you continue to experience problems, visit HP Technical Support at www.hp.com/
support
Out-of-paper message
Follow the appropriate steps for the condition that exists.
If the In tray contains paper
1.
Verify the following:
–
A sufficient amount of paper is in the In tray (at least ten sheets).
– The In tray is not overly full.
– The paper stack is touching the back of the In tray.
2. Slide the paper guides firmly against the edge of the paper.
3. Press the Resume button to continue printing.
If the In tray is empty
1.
Load paper in the tray.
2. Press the Resume button to continue printing.
Printer lights are on or flashing
The printer lights indicate the printer status.
Wireless Status light is flashing
For information about the Wireless Status light, see the
Wireless Status light page .
Power light is flashing
The light stops flashing when the printer has received all data.
The printer is preparing to print.
Resume light is flashing
If the Resume light is flashing, check the following conditions:
●
The printer might be out of paper.
User's guide 147