Access failure messages – AT&T DEFINITY Remote Port Security Device User Manual

Page 49

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The fields of the System Activity Log entries are:

Log ID

provides the ID of the Lock associated with the system activity message.

Sequence

numbers each message in sequence. The sequence goes from 000 to999

Number

and then restarts at 000.

Date

provides the date of the message.

Time

provides the time the message was generated in 24 hour clock format.

Message

contains the status message.

In the example,

KEY20

is a user ID. Where the user ID is followed by information in square

brackets, the information is the RPSD User ID number (as in the fifth message in the sample
screen above). Users can be assigned the same user ID; the user ID number provides a second
means of identifying the calling party.

Additionally, calls may generate an access failure form of the status message. This type of
message tells you the reason for an access failure. There are nine such messages, as listed
in Table 3-1.

TABLE 3-1

Access Failure Messages

Code

Status

Number

Message

Meaning

1
2

3

4

5

6

7

8

9

No RPSD/Key Detected

No RPSD Key was detected on the caller's line.

No Response

No response was returned from the RPSD Key when
the RPSD Lock sent the challenge.

Invalid User ID

The RPSD Key user’s ID is not in the table of users
on the RPSD Lock.

Blocked User

The RPSD Key user was deliberately blocked by the
administrator on the RPSD Lock.

Invalid Response

The RPSD Key responded to the RPSD Lock’s
challenge, but the response was incorrect.

Outgoing Call

An outgoing call is being placed. The Lock forces a
disconnect in order to make an
outgoing call

Ring - No Answer

The RPSD Lock rang the modem, but the modem
did not answer the call.

Force Disconnect

A Force Disconnect command was issued to the
RPSD Lock.

Time Restriction

The call was received during a time of day when the
Lock is restricted from taking any calls from that
user.

This table is repeated in Chapter 5, Troubleshooting, along with the actions to be taken in
response to the messages.

RPSD System Administration

3-3

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