Konica Minolta bizhub 160 - Manual (Page 145)

9 Operation error messages
9-4 SU-502
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9.2 Troubleshooting
Remedies for several possible problems are described below.
Scan to e-mail transmission
Internet fax transmission
Problem Cause Remedy Page
Transmission is not pos-
sible. The connections are in-
correct. Check the LED indicator
on the hub and check the
connections. -
The settings necessary
for the device are not reg-
istered. Specify the necessary
network settings. p. 3-4
The LAN cable is dam-
aged. Replace the LAN cable. -
Transmission is possible,
but the image cannot be
outputted at the recipi-
ent’s terminal or compu-
ter. The recipient’s terminal is
not able to handle the
sent image. Change the size, resolu-
tion and coding method
so that they are support-
ed by the recipient’s ter-
minal, and then try
sending the data again. p. 4-9
p. 4-11
The document text was
not inserted when the
data was sent. With some e-mail appli-
cations, if an e-mail mes-
sage is received
containing no text and
only an attached file, it
may not be possible to
open the attached file.
Therefore, text should be
inserted into the docu-
ment that is sent. p. 3-20
Problem Cause Remedy Page
Transmission is not pos-
sible. The connections are in-
correct. Check the LED indicator
on the hub and check the
connections. -
The settings necessary
for the device are not reg-
istered. Specify the necessary
network settings. p. 3-4
The LAN cable is dam-
aged. Replace the LAN cable. -
An interruption in the
transmission was speci-
fied, but the transmission
was not interrupted. It takes some time to in-
terrupt an Internet fax
transmission. Wait until the transmis-
sion is interrupted. -