4 installing eyebeam, 1 windows installation, 2 macintosh installation – CounterPath eyeBeam 1.11 User Guide for Windows User Manual
Page 11: 5 uninstalling eyebeam, 1 uninstalling the windows version
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2.4 Installing eyeBeam
Installing eyeBeam is straightforward and follows familiar software installation procedure.
2.4.1 Windows installation
Follow the instructions below for a Windows installation of eyeBeam:
1. Exit any software applications that use sound such as CD and media players.
2. Run the setup executable file. This file will typically be called
eyebeam-CounterPath-
Win32-[build number].exe
or something similar. N
OTE
THAT
THE
INSTALLATION
WIZARD
WILL
PROMPT
USERS
TO
SHUT
DOWN
ANY
VERSIONS
OF
EYE
B
EAM
ALREADY
RUNNING
.
3. Follow the prompts offered by the installation wizard. N
OTE
THAT
USERS
MUST
ACCEPT
THE
LICENSE
AGREEMENT
TERMS
TO
INSTALL
EYE
B
EAM
FOR
W
INDOWS
.
4. Select Launch eyeBeam at the final step of the wizard to start using the softphone.
5. Click Finish to complete the installation.
2.4.2 Macintosh installation
Follow the instructions below for a Macintosh installation of eyeBeam:
1. The download file is an internet-enabled disk image; therefore most browsers should mount
the file automatically. If this is not the case, locate and double-click the
.dmg
file after
download.
2. Read the license agreement and click Agree to proceed. N
OTE
THAT
USERS
MUST
ACCEPT
THE
LICENSE
AGREEMENT
TERMS
TO
INSTALL
EYE
B
EAM
FOR
M
ACINTOSH
.
3. Drag the application icon to the folder allocated for installation. This will normally be the
Applications
folder. If the user does not have permission to install to the
Applications
folder, eyeBeam can be installed to another folder of the user’s choice.
2.5 Uninstalling eyeBeam
To uninstall an existing version of eyeBeam, follow the steps given below:
2.5.1 Uninstalling the Windows version
1. Launch the Windows Control Panel
2. Select Add or Remove Programs
3. Select the appropriate version of eyeBeam and click Change/Remove (or Add/Remove)