13 troubleshooting, Overview, Installation problems – Brother NC9100H User Manual

Page 133: Troubleshooting -1, Overview -1 installation problems -1, Troubleshooting

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13 - 1 TROUBLESHOOTING

13

13

Troubleshooting

Overview

This chapter describes procedures for troubleshooting problems you
may encounter with a Brother Print/Fax server, it is divided into the
following sections:

1

Installation Problems

2

Intermittent Problems

3

Protocol-Specific Troubleshooting

4

Internet FAX Troubleshooting

Installation problems

If you cannot print over the network, check the following:

1

Make sure that the machine is powered on, is on-line and ready
to print.

Verify that the machine and the configuration are good by
printing the machine configuration page. For more information,
see Resetting the Print/Fax Sever back to factory settings (Test
Switch)
on page 13-4. If
the test fails, check:

a

If the LED is not blinking after connected to the network, then
the network firmware settings may be corrupted.

b

In this event, try to restore the factory default settings of the
Print/Fax server. To learn how to reset the print server, see
Resetting the Print/Fax Sever back to factory settings (Test
Switch)
on page 13-4.
Once you have done that, switch the
machine off and then on again, and try to print out the
configuration page.

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