Alarm acknowledgment via e-mail, Additional information – Sensaphone CELL682 User Manual

Page 59

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Chapter 8: alarm notification

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Telus

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alarM acknowledgMent Via e-Mail
An alarm message received via e-mail can be acknowledged by simply selecting
“reply” to the original message, as long as the original message is contained in
the reply. If not, simply reply with the 4-digit acknowledgment code provided at
the end of the message. Once received, this will cancel alarm message delivery to
all destinations configured with higher tier levels, and the web page History will
show that you have acknowledged the alarm.

additional inforMation
You can use tier escalation to organize the destination delivery. Set each desti-
nation to its own tier level and set the delay to two minutes. In this case a new
message will be sent every two minutes to the next tier level.
Rearranging the destination order can be done simply by changing the Tier
Levels.

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