Touchscreen problem – Dell Venue 8 Pro User Manual

Page 34

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34 | Troubleshooting

Problems

Possible causes

Possible solutions

Slow Internet
connections

The signal strength is
not strong enough.

Move your tablet to a
different location for
better signal reception.

Unable to pair with a
Bluetooth device

1 Make sure Bluetooth

is enabled and follow
proper Bluetooth
pairing instructions.
See

Bluetooth Setting

.

2 Contact Dell’s support

service. See

dell.com/

support

.

Touchscreen problem

Problems

Possible causes

Possible solutions

Touchscreen responds
slowly or improperly

• The screen is dirty.

• A protective cover

may prevent
the tablet from
recognizing your
inputs.

• Moisten a soft,

lint‑free cloth with
either water or a
display cleaner, and
wipe the surface of
the tablet until it is
clean. Do not allow
water from the cloth
to seep down to
the tablet ports or
buttons.

• Remove any

protective covers
from the touchscreen.

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