Dell Venue 8 Pro - Manual (Page 34)

34 | Troubleshooting
Problems Possible causes Possible solutions
Slow Internet
connections The signal strength is
not strong enough. Move your tablet to a
different location for
better signal reception.
Unable to pair with a
Bluetooth device 1 Make sure Bluetooth
is enabled and follow
proper Bluetooth
pairing instructions.
See
Bluetooth Setting .
2 Contact Dell’s support
service. See dell.com/
support .
Touchscreen problem
Problems Possible causes Possible solutions
Touchscreen responds
slowly or improperly • The screen is dirty.
• A protective cover
may prevent
the tablet from
recognizing your
inputs.
• Moisten a soft,
lint‑free cloth with
either water or a
display cleaner, and
wipe the surface of
the tablet until it is
clean. Do not allow
water from the cloth
to seep down to
the tablet ports or
buttons.
• Remove any
protective covers
from the touchscreen.