Mercedes-Benz GL-Class 2012 COMAND Manual - Manual (Page 208)

Troubleshooting
Troubleshooting Table
Problem Possible Cause/
Consequence
Suggested Solutions
Voice control does
not understand
you.
You have not
operated the
system from the
driver’s seat.
X Only operate the system from the driver’s
seat.
You have spoken
too exaggeratedly,
too loudly or too
quietly.
X State the commands coherently and clearly
without exaggerating.
A blower is set to
its highest setting
or there is wind
noise through an
open window.
X
Prevent loud noises from interfering.
An address book
entry without a
speaker-
dependent voice
tag is not
recognized.
The fields in the
address book entry
for the last name
and first name are
both filled in, but
you only said the
first name or the
last name.
X
Say the last name and then the first name of
the address book entry in full.
The names entered
in the address
book do not sound
sufficiently
different, or are not
pronounced as
they are written.
X Make sure the address book entries are
plausible.
Check the address book entries for the
following:
R The name entries, e.g. last name and first
name, are in the right fields.
R Do not use abbreviations or acronyms.
R Avoid unnecessary spaces in names.
R Do not use special characters.
206
Troubleshooting
Voice
Control