Troubleshooting, Dishwasher problems – Whirlpool 930 User Manual

Page 26

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Troubleshooting

Before calling for assistance

please check the chart below for problems you can fix. It could

save you the cost of a service call.

Dishwasher problems

PROBLEM

CHECK THE FOLLOWING

Dishwasher does
not run or stops
during a cycle

Is the door tightly closed and securely latched?

Has the cycle been set correctly?

Has a household fuse or circuit breaker blown or tripped?

If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.

Is the water supply turned on?

Dishwasher
runs too long

Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.

Dishwasher

will not fill

Is overfill protector stuck in “up" position? Overfill protector should
move up and down freely. Press down to release.

Water remains

in dishwasher

Allow cycle to finish. A small amount of water remaining is normal.

Check the drain air gap (if installed). If it is clogged, follow the
manufacturer’s cleaning instructions.

Detergent remains
in covered section
of dispenser

Has the cycle completed?

Is the detergent fresh and dry without lumps?

Is the bottom rack in backwards? The rack bumpers must face the

dishwasher door.

Dishes not as dry

as you expected

Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying.

Do not use Air Dry option on the next load.

Grinding, grating,
crunching, or
buzzing sounds

Has a hard object entered the POWER CLEAN™ module?
The sound should stop when the object is ground up.

White residue
appears on front

of access panel

Is too much detergent being used? See the “Using the detergent

dispenser” section.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.

Control panel does
not respond when
pads are pressed

Is the control panel Lock Out feature on?

Is the door tightly closed and securely latched?

Dishwasher drains
after turning off
indicators

Did you accidentally press the Cancel/Drain pad twice? Press

Cancel/Drain pad again to stop draining.

Dishwasher will
not close

Is the bottom rack in backwards? The rack bumpers must face the

dishwasher door.

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