Troubleshooting, Dishwasher problems – Whirlpool 930 User Manual
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Troubleshooting
Before calling for assistance
please check the chart below for problems you can fix. It could
save you the cost of a service call.
Dishwasher problems
PROBLEM
CHECK THE FOLLOWING
Dishwasher does
not run or stops
during a cycle
Is the door tightly closed and securely latched?
Has the cycle been set correctly?
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Dishwasher
runs too long
Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.
Dishwasher
will not fill
Is overfill protector stuck in “up" position? Overfill protector should
move up and down freely. Press down to release.
Water remains
in dishwasher
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer’s cleaning instructions.
Detergent remains
in covered section
of dispenser
Has the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Dishes not as dry
as you expected
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying.
Do not use Air Dry option on the next load.
Grinding, grating,
crunching, or
buzzing sounds
Has a hard object entered the POWER CLEAN™ module?
The sound should stop when the object is ground up.
White residue
appears on front
of access panel
Is too much detergent being used? See the “Using the detergent
dispenser” section.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Control panel does
not respond when
pads are pressed
Is the control panel Lock Out feature on?
Is the door tightly closed and securely latched?
Dishwasher drains
after turning off
indicators
Did you accidentally press the Cancel/Drain pad twice? Press
Cancel/Drain pad again to stop draining.
Dishwasher will
not close
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
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