Dot Hill Systems II 200 FC - Manual (Page 139)

Chapter 8 Troubleshooting Your Array 8-21
8.7.4 I/O Controller Module
The following flowchart provides troubleshooting procedures for the I/O controller
module.
Figure 8-10 I/O Controller Module Flowchart
SFP Link LED
amber?
Replace
SFP with known
good SFP.
Yes
Replace
the cable.
No
Try a
known good
HBA.
No
End
Yes
Replace I/O
controller module.
RAID controller
status amber?
No
Check event
messages in
firmware or software
messages.
Yes
No
End
No
Battery LED
solid amber?
Pull battery
module and
reseat it.
Replace battery. Yes
No
End
Yes
Replace I/O controller
module.
End
Yes
Resolved? Resolved? Resolved?
Replace chassis.
Message
"Controller has
failed" is
displayed?
Resolved?
End
Yes Resolved?
4A
I/O controller module problem (FC)
2
Yes
Power off.
Place known good I/O
controller module in slot.
Power on.
Resolved? End Yes
No
.
No
End
Yes
End
Yes
No
--Reseat the FRU that is not operating correctly.
--Swap the questionable FRU with a known-good
FRU from the same array.
Notes
Fibre Channel arrays use small form-factor
(SFP) connectors to attach the array to hosts
and expansion units. Each Fibre Channel I/O
controller module has six SFP ports. These
ports are labeled FC0 through FC5.
Replace battery module if it is close to the 2
year life limit.
Prior to replacing a chassis, try the following:
No