Gasboy Islander PLUS - Manual (Page 122)

5-2.4. Communication Troubleshooting
The troubleshooting procedure for problems related to communication to peripherals and
consequent corrective actions are described in Table 5-4.
Table 5-4. Communication Troubleshooting
Fault Probable Cause Checks Corrective Action
No communication between FHO and SO controller
No connection to
the station from
FHO Stations
screen Cabling issue Visually inspect the
network cable to
LAN2
1. Verify that LAN2 Port LED
is blinking
2. Unplug the cable and plug it
back in
3. Replace LAN cable, if
necessary
4. If the cable is in good
condition, contact the IT
department to confirm that
the switch/router connected
to the LAN cable is properly
set
5. Check the Controller
network settings (IP
addresses, mask, gateway,
etc.)
No communication to the pumps (8-port CommVerter)
"Warning" signs
displayed for all
pumps on the
SiteOmat Status
screen Incorrect 8-port
CommVerter setup Check the physical
connection of the 8-
port CommVerter to
the local network (5-
port switch activity)
1. If no activity on the LAN
port connected to the 8-port
CommVerter, replace the
short Ethernet cable or/and
change the LAN port to
confirm normal operation
Islander PLUS Manual 108