MCZ Athos HYDRO 14 kW - Manual (Page 59)

PELLET STOVES Chapter 6
INSTALLATION AND USE MANUAL page
59
Problems / Causes / Solutions Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited
6. PROBLEMS / CAUSES / SOLUTIONS
ATTENTION: All repairs must be carried out
exclusively by a specialised technician, with
the stove completely cold and the electric
plug pulled out.
PROBLEM POSSIBLE CAUSES REMEDY
Pellets not being fed
into the combustion
chamber.
1. Pellet hopper empty.
2. Screw feed blocked.
3. Reducing motor for screw feed
faulty.
4. Defective electronic board.
1. Refill pellet hopper.
2. Empty the hopper and free the feed
screw.
3. Replace reduction motor.
4. Replace electronic board.
The fire goes out or
the stove stops
automatically.
1. Pellet hopper empty.
2. Pellets not being fed in.
3. Intervention of pellet temperature
sensor.
4. Door not closed properly or gaskets
worn.
5. Unsuitable pellets.
6. Low pellet feed rate.
7. Combustion chamber dirty.
8. Smoke outlet obstructed.
9. Pressure switch broken or defective.
10. Smoke extraction motor failed.
1. Refill pellet hopper.
2. See previous problem..
3. Let the stove cool down completely,
reset the thermostat till lockout
ceases, relight stove; if problem
persists, contact technical assistance.
4. Close the door or replace the gaskets
with original spare parts.
5. Change to a type of pellet
recommended by the manufacturer.
6. Check the recipe and the calibration.
7. Clean the combustion chamber,
following instructions in the manual.
8. Clean the smoke duct.
9. Replace the pressure switch.
10. Check the motor and replace if
necessary.
The stove runs for a
few minutes and
then goes out.
1. Lighting cycle not completed.
2. Temporary failure of electricity
supply.
3. Smoke duct obstructed.
4. Temperature sensors defective or
broken.
5. Sparkplug failure.
1. Re-run lighting cycle.
2. See previous instruction.
3. Clean smoke duct.
4. Check and replace sensors as
necessary.
5. Check and replace sparkplug if
necessary.
Pellets build up in
grate, door glass
gets dirty and flame
is weak.
1. Insufficient combustion air.
2. Pellets damp or unsuitable.
3. Smoke extractor motor broken.
1. Clean the grate and check that all the
airways are clear.
Carry out a general cleaning of the
combustion chamber and the smoke
duct.
Check that the entry of air is not
obstructed.
Check the state of the door gaskets.
2. Change the type of pellet.
3. Check the motor and replace if
necessary.