Troubleshooting – Heartland Bakeware U109760-02 User Manual
Page 26
Using your Range
U109760-02
26
Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content
(e.g. oven fries) there may be some steam
visible at the rear grille. Take care when opening
the oven door, as there may be a momentary
puff of steam when the oven door is opened.
Stand well back and allow any steam to
disperse.
The oven fan is noisy
The note of the oven fan may change as the
oven heats up - this is perfectly normal.
What cleaning materials are recommended for
the range?
See the ‘Cleaning’ section for a full list of
recommended cleaning materials. We do not
recommend corrosive or caustic cleaners as
these may damage your range.
The knobs get hot when I use the oven or the
broiler, can I avoid this?
Yes, this is caused by heat rising from the oven
or the broiler, and heating them up. Don’t leave
the oven door open.
If there is an installation problem and I don’t
get my original installer to come back to fix it
who pays?
You do. Service organizations will charge for
their call outs if they are correcting work carried
out by your original installer. It’s in your interest
to track down your original installer.
Current Operated Ground Fault Circuit Breaker
Where the range installation is protected by a
30 milliamp sensitivity residual current device
(RCD), the combined use of your range and
other domestic appliances may occasionally
cause nuisance tripping. In these instances
the range circuit may need to be protected
separately This work should be carried out by a
qualified electrician.
Food is cooking too slowly, too quickly, or
burning
Cooking times may differ from your
previous oven. Check that you are using the
recommended temperatures and rack positions.
See pages 16 -17. The oven control settings
and cooking times are intended to be used only
as a guide. Individual tastes may require the
temperature to be altered either way, to get
the results you want. Try cooking at a higher
temperature setting. Is the oven roof in?
The oven is not cooking evenly
Do not use a tin or tray larger than 14
1
/
4
” wide by
12” deep.
If you are cooking a large item, be prepared to
turn it round during cooking.
If two racks are used, check that space has
been left for the heat to circulate. When a baking
sheet is put into the oven, make sure it is placed
centrally on the rack.
Check that the door seal is not damaged and
that the door catch is adjusted so that the door
is held firmly against the seal.
A dish of water when placed on the rack should
be the same depth all over. (For example, if it is
deeper at the back, then the back of the range
should be raised up or the front lowered). If the
range is not level arrange for your supplier to
level it for you.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated?
If not there may be something wrong with the
power supply. Is the range supply on at the
isolator switch?
Has the time of day been set?
If using the Multi-function oven have you set a
cooking function?
Is the key symbol ( ) showing in the display?
See the Clock section of the instructions for
more information on the key lock feature of the
clock.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by
mistake?
Is the key symbol ( ) showing in the display?
See the Clock section of the instructions for
more information on the key lock feature of the
clock.
If using the Multi-function oven have you set a
cooking function?
Oven temperature getting hotter as the range
gets older
If turning the knob down has not worked or only
worked for a short time then you may need
a new thermostat. This should be fitted by a
service person.
The oven light is not working
The bulb has probably burnt out. You can buy
a replacement bulb (which is not covered under
the guarantee) from a good electrical shop.