HP 930 User Manual

Page 85

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Chapter 7: Troubleshooting and support

85

Lens is obstructed

Something is

blocking the lens

from extending

at power up.

Clear space for the lens so

it can extend.

Unsupported card

The card in the

memory slot is

not a memory

card or is not a

supported

memory card.

Ensure that the memory

card is the proper type for

your camera. (See

Appendix B: Specifications

on page 105.)

No card in

camera

The camera does

not have a

memory card

installed.

Install a memory card.

Card is

unformatted

The memory

card needs to be

formatted.

Format the memory card

by using the

Format Card

option in the

Delete

sub-

menu of the

Playback

menu. (See

Delete

on

page 55.) This will delete

all data on the card.

Card has wrong

format

The memory

card is formatted

for a different

device such as

an MP3 player.

Re-format the card by

using the

Format Card

option in the

Delete

sub-

menu of the

Playback

menu. (See

Delete

on

page 55.)

Unable to format

The memory

card is

corrupted.

Replace the memory card.

Message

Possible cause

Solution

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