Polycom TransTalk 9000-Series User Manual
Partner, Advanced communications, System programming and use
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Table of contents
Document Outline
- Table of Contents
- About This Guide
- 1. Overview
- 2. Programming
- 3. Learning About Telephones
- 4. Using Auxiliary Equipment
- Overview
- Answering Machines
- Auto Attendant
- Call Reporting Devices (SMDR)
- Contact Closure Devices
- Credit Card Scanners
- Fax Machines
- Modems
- Night Service with Auxiliary Equipment
- Voice Messaging Systems
- 5. Feature Reference
- Overview
- AA (Automated Attendant) Extensions (#607)
- Abbreviated Ringing (#305)
- Account Code Entry (F12)
- Allowed List Assignments (#408)
- Allowed Phone Number Lists (#407)
- Answering Calls
- Auto Dialing
- Automatic Daylight/Standard Times (#126)—Release 3.0 or Later
- Automatic Extension Privacy (#304)
- Automatic Line Selection
- Automatic System Answer Button (#111)—Release 2.0 or Later
- Automatic System Answer Delay (#110)—Release 2.0 or Later
- Automatic System Answer Lines (#204)—Release 2.0 or Later
- Automatic System Answer Mode (#121)—Release 2.0 or Later
- Automatic System Answer Record/Playback (I891)—Release 2.0 or Later
- Automatic VMS Cover (#310)
- Background Music (F19)
- Backup Programming—Automatic (#123)
- Backup Programming—Manual (#124)
- Call Coverage (F20,XX,XX)—Release 2.0 or Later
- Call Coverage Rings (#116) —Release 2.0 only
- Call Coverage Rings (#320) —Release 3.0 or Later
- Call Forwarding/Call Follow-Me (F11,XX,XX)
- Call Park
- Call Pickup (I6XX)
- Call Screening (F25)—Release 3.0 or Later
- Call Waiting (#316)
- Caller ID
- Caller ID Inspect (F17)
- Caller ID Log Answered Calls (#317)—Release 2.0 or Later
- Caller ID Call Log Line Association (#318)—Release 2.0 or Later
- Caller ID Call Logging and Dialing (F23)—Release 2.0 or Later
- Caller ID Log All Calls (#319)—Release 2.0 or Later
- Caller ID Name Display (F16)
- Caller ID Type (#122)
- Calling Group Extensions (#502)
- Conference Calls
- Conference Drop (F06)
- Contact Closure (F41 and F42)
- Contact Closure Group (#612)
- Contact Closure Operation Type (#613)
- Copy Settings (#399)
- Dial Mode (#201)
- Direct Extension Dial Button (#113)—Release 2.0 or Later
- Direct Extension Dial Delay (#112)—Release 2.0 or Later
- Direct Extension Dial Lines (#205)—Release 2.0 or Later
- Direct Extension Dial Record/Playback (I892)—Release 2.0 or Later
- Direct Line Pickup—Active Line (I68LL)
- Direct Line Pickup—Idle Line (I8LL)
- Disallowed List Assignments (#405)
- Disallowed Phone Number Lists (#404)
- Display
- Display Language (#303)
- Distinctive Ring (#308)
- Do Not Disturb (F01)
- Doorphone Alert Extensions (#606)
- Doorphone Extension (#604 and #605)
- Emergency Phone Number List (#406)
- Exclusive Hold (F02)
- Extension Name Display
- External Hotline (#311)
- Fax CNG Detection (#505, Group 8)—Release 3.0 or Later
- Fax Machine Extensions (#601)
- Forced Account Code Entry (#307)
- Forced Account Code List (#409)
- Group Call Distribution (#206)
- Group Calling—Ring/Page (I7G/I*7G)
- Group Hunting—Ring/Voice Signal (I77G/I*77G)
- Group Pickup (I66G)
- Hold
- Hold Disconnect Time (#203)
- Hotline (#603)
- Hunt Group Extensions (#505)
- Intercom Dial Tone (#309)
- Joining Calls
- Last Number Redial (F05)
- Line Access Mode (#313)—Release 2.0 or Later
- Line Access Restriction (#302)
- Line Assignment (#301)
- Line Coverage Extension (#208)
- Line Ringing
- Loudspeaker Paging (I70)
- Making Calls
- Manual Signaling (F13XX or F13*XX)
- Message Light Off (F10XX)
- Message Light On (F09XX)
- Music-on-Hold (#602)
- Music-on-Hold Volume (#614)
- Night Service Button (#503)
- Night Service Group Extensions (#504)
- Number of Lines (#104)
- Outgoing Call Restriction (#401)
- Outgoing Call Restriction Button (#114)
- Outside Conference Denial (#109)
- Personal Speed Dial Numbers
- Pickup Group Extensions (#501)
- Pool Access Restriction (#315)— Release 2.0 or Later
- Pool Extension Assignment (#314)—Release 2.0 or Later
- Pool Line Assignment (#207)—Release 2.0 or Later
- Privacy (F07)
- Recall (F03)
- Recall Timer Duration (#107)
- Record-a-Call (F24)—Release 3.0 or Later
- Remote Administration Password (#730) —Release 3.0 or Later
- Restore Programming (#125)
- Ring on Transfer (#119)
- Rotary Dialing Timeout (#108)
- Save Number Redial (F04)
- Send All Calls
- Simultaneous Paging (I*70)
- SMDR Output Format (#610)
- SMDR Record Type (#608)
- SMDR Talk Time (#611)—Release 2.0 or Later
- SMDR Top of Page (#609)
- Special Dialing Functions
- Star Code Dial Delay (#410)
- Station Lock (F21)
- Station Unlock (F22)
- System Date (#101)
- System Day (#102) Release 2.0 and Earlier
- System Password (#403)
- System Release Status (F59)
- System Reset—Programming Saved (#728)
- System Speed Dial Numbers
- System Time (#103)
- Toll Call Prefix (#402)
- Touch-Tone Enable (F08)
- Transfer Return Extension (#306)
- Transfer Return Rings (#105)
- Transferring Calls
- Unique Line Ringing (#209)—Release 3.0 or Later
- VMS Cover (F15)
- VMS Cover Rings (#117)— Release 2.0 or Earlier
- VMS Cover Rings (#321)— Release 3.0 or Later
- VMS Hunt Delay (#506)
- VMS Hunt Schedule (#507)
- Voice Interrupt On Busy (#312)
- Voice Interrupt On Busy Talk-Back (F18)
- Voice Mailbox Transfer (F14)
- Wake Up Service Button (#115)
- 6. Troubleshooting
- Customer Self Service Center on the Internet
- When You Need Help
- Power Failure Operation
- Battery Replacement
- Clearing a Backup-Failure Alarm
- Problems with System Phones
- System Phone Does Not Ring
- System Phone Does Not Work
- Display Shows Only 16 Characters per Line
- Display Is Incorrect
- Display Shows “ReplaceSysBat W/Power On” or “ChgBat W/PowerOn” at Extensions 10 and 11
- Display Does Not Show Caller ID Name/Number
- Priv. Is Displayed Instead of Caller ID Information
- “- - - - - - - - - - - -” Is Displayed Instead of Caller ID Information
- Some Caller ID Information Does Not Display
- Intercom Autodialer Does Not Work Properly
- Record-a-Call Light is Always Red Steady and You Can’t Record a Call
- MLC 6 Phone Does Not Ring
- Problems with Standard Phones
- Other Problems with Phones
- Trouble Making Outside Calls
- Trouble Making Outside Calls from Pool Buttons on Pooled Extensions
- Calls Are Answered Automatically
- Trouble Hearing Called Party Answer
- Automatically Dialed Calls Beginning with Star Codes Are Misrouted
- Using the Recall Feature Has No Effect
- Using the Recall Feature Disconnects Call
- Problems with Combination Extensions
- Problems with Standard Devices
- Problems with Automatic Backup
- Problems with Manual Backup
- Display Shows “Insert Valid Card” in System Programming Mode
- Display Shows “Card is Write Protected” in System Programming Mode
- Display Shows “System Busy” in System Programming Mode
- Display Shows “Backup Failed:Check Card” in System Programming Mode
- Display Shows “Backup Failed:SystemBusy” in System Programming Mode
- Problems with System Restore
- Display Shows “Insert Valid Card” in System Programming Mode
- Display Shows “Bad File - Try Again” in System Programming Mode
- Display Shows “Empty File” in System Programming Mode
- Display Shows “Incompatible Versions” in System Programming Mode
- Display Shows “Restore Failed – Try Again” for Two Seconds in System Programming Mode
- System Programming Settings Reverted to Default Settings
- Display Shows “Restore Complete,” but All Calls Were Disconnected
- System Problems
- Call Rings Continuously; When Answered, No One at Other End
- Calls on Hold Are Disconnected
- An ASA/DXD Missing Card Error Message Appears
- Calls on Automatic System Answer Lines Are Disconnected
- Call on Hold Hangs Up, but Line Does Not Disconnect
- All Calls Disconnected
- All Phones Dead: No Dial Tone or Lights
- Multiple Phones Dead: No Dial Tone or Lights
- Poor Transmission Quality on Modem
- Other Problems with System
- A. Specifications
- B. Maintenance, Repair, and Ordering Information
- C. Speed Dial Form
- D. Programming Mixed Telephone Types
- Glossary
- Index
- Centralized Telephone Programming Quick Reference
- System Programming Quick Reference