System logs – Polycom 3725-32870-002 User Manual

Page 50

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Chapter 4 – Administrator Configuration

4-20

The maximum number of recording ports and live streaming ports

supported by the system

The activation statuses of the charged options

Hardware Status

Displays the hardware status of the system, including status information

about CPU, memory usage, fan, DSP and so on. If the hardware is in

abnormal status, the font in the status bar appears in red.

Gatekeeper Status

Displays the status of the gatekeeper to which the system is currently

registered. If successfully registered to the gatekeeper, system E.164 prefix

and H.323 alias will display here.

External Server Status

The system can be integrated with external servers, such as FTP, Active

Directory and Exchange server. External server status indicates the

connection status between the system and the server. The meaning of each

status is as follows:

Not Configured: The server is not configured

Account Error: Error configuring registration account information

Connected: The server has been successfully connected to the system

Connect failed: Failed to connect the system to the server

Last Login Information

Displays the last login information on the Polycom® RSS™ 4000 system,

including the login time, user address, failed login information and so on.

System Logs

Polycom® RSS™ 4000 provides the function of backing up logs in the

background. Log files are used for administrators to perform fault detection

on the system.
Click Admin>System Logs in the menu bar at the top of the page to enter

the Log page. On this page, you can check log files summary information,

such as file size and creation time, or download and refresh system log files.

The maximum space occupying capacity for logs is 10G. Once filled, the new

logs will overwrite the old logs.

To refresh logs:

Click

Refresh in the ACTIONS area on the left of the Log page.

To download log files:

1 On the Log page, select the log to be saved.
2 Click Download in the ACTIONS area on the left side of the page.
3 In the Save Files dialog box that appears, select the file save path, and

then click Save.

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