Polycom SpectraLink NetLink E340 User Manual

Page 53

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SpectraLink Corporation

Configuration and Administration—NetLink e340/i640 Wireless Telephone

Cisco CallManager and IP Phone 7960 Emulation

72-1082-02-G.doc

Page 53

Message Description

Action

DCA Timeout

The handset has detected a fault for which it

cannot recover, possibly due to a failure to

acquire any network.

Turn the handset off then on again. If error

persists, contact SpectraLink Technical

Support and report the error.

DHCP Error (1-4)

DHCP Error 1

The handset cannot locate a DHCP server.

It will try every 4 seconds until a server is

located.

DHCP Error 2

The handset has not received a response

from the server for a request to an IP

Address. It will retry until a server is found.

DHCP Error 3

The server refuses to lease the handset an

IP Address. It will keep trying.

DHCP Error 4

The server offered the handset a lease that

is too short. The minimum lease time is 10

minutes but SpectraLink engineers

recommend at least one hour minimum

lease time. The handset will stop trying.

Reconfigure the server and power cycle the

handset.

DHCP Error 5

Failure during WEP Key rotation process

(proprietary feature).

DHCP Lease Exp

The handset’s DHCP lease has expired, and

the call (if any) cannot continue.

The handset failed to renew its DHCP

lease, either because the DHCP server is

not running, or because the configuration

has been changed by the administrator.

The handset will attempt to negotiate a

new lease, which will either work, or

change to one of the above DHCP errors (1-

4).

DHCP NACK error

A NACK (Negative ACKnowledge) was

received from the DHCP server

The DHCP lease currently in use by the

handset is no longer valid, which forces the

handset to restart. This problem should

resolve itself on the restart. If it does not,

the problem is in the DHCP server.

DL Not on Sector

Handset software download files are

incorrect or corrupted

Download new software from the

SpectraLink site per Software

Maintenance.

DO NOT POWER OFF

The handset is in a critical section of the

software update

None. Do not remove the Battery Pack or

attempt to power off the handset while this

is displayed. Doing so may require the

handset to be returned to SpectraLink to

be recovered.

Duplicate IP

The handset has detected another device

with its same IP Address

If using DHCP, check that the DHCP server

is properly configured to avoid duplicate

addresses.

If using Static IP, check that the handset

was assigned a unique address

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