Troubleshooting, Maintenance, Problem solution – Polycom DVD 729 User Manual

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Troubleshooting

WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you
are unable to remedy a problem by following these hints, consult your dealer or service center.

Problem

Solution

No power

Check if the AC power cord is properly connected.

No picture

Check if the TV is switched on.

Check the video connection.

Distorted picture

The disc is badly scratched or dirty.

Sometimes a small amount of picture distortion
may appear .This is not a malfunction.

Completely distorted picture or

Make sure the NTSC/PAL setting at the DVD

black/white picture with DVD

Player matches the video signal of your television.

or Video CD

(See NTSC/PAL CONVERSION)

If the picture becomes distorted after switching
between PAL and NTSC, please set the SMART
PICTURE to STANDARD.

No sound or distorted sound

Adjust the volume.

Check that the speakers are connected correctly.

Cleaning the Cabinet

¶ Use a soft cloth slightly moistened with a mild

detergent solution. Do not use a solution
containing alcohol, spirits, ammonia or abrasives.

Cleaning Discs

¶ When a disc becomes dirty, clean it with a

cleaning cloth. Wipe the disc from the center out.
Do not wipe in a circular motion.

¶ Do not use solvents such as benzine, thinner,

commercially available cleaners, or antistatic
spray intended for analog records.

Maintenance

01-28 DVD728 Eng

18/03/2003, 5:41 PM

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