Polycom VSX Series - Manual (Page 89)

Configuring Network Use
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Placing a Test Call
When you finish configuring the system, you can use one of the sample
numbers in the directory to test your setup.
To place a test call:
1. On the Place a Call screen, select Directory.
2. Select Group.
3. Select Sample Sites and highlight a location.
4. Press Call on the remote control.
You can also find a list of worldwide numbers that you can use to test your
VSX system at www.polycom.com/videotest .
If you have trouble making video calls:
• Make sure the number you dialed is correct, then try the call again. For
example, you may need to dial 9 for an outside line or include a long
distance access code or country code.
• To find out if the problem exists in your system, ask the person you were
trying to reach to call you instead.
• Find out if the system you are calling has its power turned on and is
functioning properly.
• If you can make calls but not receive them, make sure that your system is
configured with the correct number.
Checking System Status
The System Status screen provides detailed information about system
settings, IP and ISDN connections, time server connections, and other
information that is important to the functioning of the system. For an
explanation of any of the status items, select the item and press on the
remote.
When there is a change in system status or a potential problem, you see an alert
at the bottom of the Place a Call screen.
To view System Status information:
¾ Go to System > Diagnostics > System Status.