Power supply problems, Communication, Power supply problems -2 communication -2 – Luminex 200 User Manual with IS 2.3 Software User Manual

Page 44

Advertising
background image

Luminex 200 System User Manual

x

MAP Technology

4 - 2

PN 89-00002-00-144 Rev. B

Users in Europe can call us at +31-162408333 between 8:30 and
5:30, Central European Time, Monday through Friday. Email
inquiries in Europe can be sent to [email protected]

Power Supply

Problems

Power supply problems often involve a blown fuse, faulty electronic
component, or even something as simple as a disconnected cable.
Use extreme care when you replace a fuse.

Communication

Communication problems described in this section involve the links
between the data system (PC and IS 2.3 software) and the Luminex
200 analyzer and XYP instrument. This section does not address
communication issues with other peripheral devices.

The term “Communication” refers to:

• The transfer of data between the PC and the analyzer.

• The current status of the analyzer and XYP instrument.

• Instrument readbacks.

• Instrument control, sample acquisition, session uploading, and

start, stop and pause features.

Symptom

Possible problem

Solution

Analyzer will not turn on, or
XYP will not turn on.

The power cord is disconnected.

Verify that the power cord is
plugged in.

No voltage is coming from the
electrical outlet.

Verify that the electrical outlet is
operational.

The power supply is faulty.

Contact Technical Support.

A fuse has burned out.

See page 3-12 for instructions
on changing fuses.

Fuses continue to open (blow).

A component has a short circuit.

Contact Technical Support.

Symptom

Possible problem

Solution

PC cannot initialize
communication with analyzer.

The communication cable is
unplugged, or plugged into the
wrong port.

Check the communications
cable connections.

The XYP or the analyzer power
is not turned on.

Turn off the PC and then turn on
the analyzer, XYP, and then the
PC.

Advertising