Use the alerts options dialog box – HP Neoview Release 2.5 Software User Manual

Page 186

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Description

Field

The timestamp in local civil time (LCT) when the incident report was last
updated.

IR_LAST_UPDATE_LCT_TS*

Always blank (for future use).

IR_NOTES*

*This field is not displayed by default. Use the Show/Hide Grid Columns command to control
the display of this field. See

“Customize the Data Grid” (page 52)

.

Related Topics

“Get Row Details for a Data Grid” (page 49)
“Customize the Data Grid” (page 52)

Terms

alert
segment

Use the Alerts Options Dialog Box

To display the Alerts Options dialog box:

1.

Display the Alerts tab, as described in

“Display the Alerts Tab” (page 181)

.

2.

Click the [ Alter Alerts Configuration ] button:

The Alerts Options dialog box appears.

This table describes the alerts options and controls:

Description

Option or Control

Causes the Alerts data grid to display only the open and acknowledged alerts.
These are alerts for which the ALARM_STATUS value is OPEN or
ACKNOWLEDGED.

NOTE:

Whether the system monitor is configured to display open alerts or open

and closed alerts, the state of the OPEN/ACKNOWLEDGED alerts is used to
compute the color of the Alert Status icon, and the closed alerts are purged by the
problem-management backend software at periodical intervals.

Open Alerts Only

Causes the Alerts data grid to display open and closed alerts. The closed alerts
include:

Alarms that have been closed by an operator by using HPDM (USERCLOSED)

Alarms that have been closed by using another tool (OPCLOSED)

Alarms that have been automatically closed by the system (AUTOCLOSED)

NOTE:

Whether the system monitor is configured to display open alerts or open

and closed alerts, the state of the OPEN/ACKNOWLEDGED alerts is used to
compute the color of the Alert status icon, and the closed alerts are purged by the
problem-management backend software at periodical intervals.

All Alerts

Causes the alerts from the Neoview Management Dashboard (ALARM_TYPE
NVMD) to be fetched. These alerts are not displayed by default.

Show Neoview Management
Dashboard Alerts

186

Respond to Alerts

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