A2Z Ozone SP - Series - Manual (Page 19)

A2Z Ozone Systems Inc. - ONE YEAR LIMITED WARRANTY
The limited warranty set forth below applies to products manufactured by A2Z Ozone Systems
Inc. - and sold by A2Z Ozone Systems or its authorized dealers. This limited warranty is given
only to the first retail purchaser of such products and is not transferable to any subsequent
owners or purchasers of such products. A2Z Ozone warrants that it or its authorized dealers will
repair or replace, at its option, any part of such products proven to be defective in materials or
workmanship within ONE (1) year from the date of retail purchase of such products. (All parts)
ANY REPAIR OR REPLACEMENT WILL BE WARRANTED ONLY FOR THE BALANCE OF THE ORIGINAL
WARRANTY PERIOD. NOTE: USE ONLY A2Z Ozone AUTHORIZED REPLACEMENT PARTS. USE OF
ANY OTHER PART(S) WILL AUTOMATICALLY VOID THIS WARRANTY. THIS LIMITED WARRANTY
DOES NOT INCLUDE ANY OF THE FOLLOWING:
(a) Any labor charges for troubleshooting, removal, or installation of such parts;
(b) any repair or replacement of such parts necessitated by faulty installation, improper
maintenance, improper operation, misuse, abuse, negligence, accident, fire, repair material,
and/or unauthorized accessories;
(c) Any such products installed without regard to required local codes and accepted trade
practices;
(d) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
PARTICULAR PURPOSE, AND SUCH WARRANTIES ARE HEREBY DISCLAIMED: AND
(e) A2Z Ozone SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE OF SUCH
PRODUCTS, LOST PROFITS, DIRECT DAMAGES, INDIRECT DAMAGES, CONSEQUENTIAL DAMAGES
AND/OR INCIDENTAL DAMAGES.
TO OBTAIN WARRANTY SERVICE
Contact A2Z Ozone, 1844 Cargo Court Louisville, KY 40299, USA
Customer Service Number: +1 502-499-4977.
When filing a claim, you must provide:
1) Your name, mailing address and telephone number
2) The selling dealer’s name
3) Proof of date of purchase
4) The date of failure
5) A description of the failure.
After this information is provided, A2Z Ozone will release a RETURN GOODS AUTHORIZATION
(RAN) NUMBER. After receiving the RAN number the part in question must be returned to A2Z
Ozone, freight prepaid, with the RAN number clearly marked on the outside of the package. All
preauthorized defective parts must be returned to A2Z Ozone within thirty (30) days. Under no
circumstances may any product be returned to A2Z Ozone without prior authorization. You must
call or write prior to returning product or your returned goods shipment will be refused. Upon
receipt of preauthorized returned goods, A2Z Ozone will repair or replace, at its option, the
defective product(s) and return them freight (prepaid for products under warranty). Buyer’s
acceptance of the product and use thereof constitutes acceptance of these terms.
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