Icron USB Extender Mounting Kit for Ranger 2301 and 2312 (Silver) - Manual (Page 18)

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Contacting Technical Support
If you are experiencing problems not referenced in the Troubleshooting section, contact Icron Technical
Support :
www.icron.com/support
Tel: +1 604 638 3939
To help us serve you better, please include the following information with your technical support request:
• Host computer make and model
• Type of Operating System installed (e.g. Windows 10, OS 10.11, etc.)
• Part number and serial number for both the LEX and REX
• Make and model of any USB device(s) attached to the product
• Description of the installation
• Description of the problem
• Description of the network (e.g. number of switches, switch model names, switch speeds, etc.)
Address the returned product to:
RMA Coordinator
Icron Technologies Corporation
4664 Lougheed Highway, Suite 221
Burnaby, BC Canada
V5C 5T5
Contacting Sales
Email: [email protected]
Tel: +1 604 638 3920