HP LaserJet Pro 4001dw Monochrome Wireless Printer - Manual (Page 80)

c. Remove the roller.
Figure 6-9 Remove the roller
d. With the Tray 1 roller removed the separation pad is accessible in the printer (it does not need
to be removed to be cleaned.
e. Use a damp, lint-free cloth to gently clean the rollers.
CAUTION: When handling the roller and pad, avoid touching the spongy surfaces. Skin oils
and fingerprints on a roller surface can cause print-quality problems.
Figure 6-10 Clean the roller and pad
13.02 jam error tray 1 71