Memory/processor problems, The ide drive is not recognized by the system – Gateway ALR 7300 User Manual

Page 99

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Troubleshooting 89

The IDE drive is not recognized by the system.

Memory/Processor problems

Memory errors were detected during system start up.

Probable Cause

Solution

The primary IDE device
may be disabled.

Restart the server, and then press F

2

to enter

Setup. From the

Peripheral Configuration |

Advanced

menu, set the

Primary IDE Interface

and

Primary IDE Status

to

Enabled

.

The primary IDE device
may be configured
incorrectly.

Restart the server, and then press F

2

to enter

Setup. From the

Main

menu, set the

Primary

IDE Master

to

Auto Configured

.

The drive may not be
configured properly.

Consult the hard disk documentation for
instructions on how to configure the drive.

The drive cables are not
connected properly.

Open the system and check all cables
connected to the controller card.

The drive controller is
not seated properly.

Open the system and reseat the drive
controller. This possibility is only valid for
systems that include an add-in drive
controller.

Probable Cause

Solution

Memory was added or
removed, and the new
configuration was not
saved in BIOS Setup.

Enter BIOS Setup and save the new memory
configuration.

The memory was
installed incorrectly.

Check the memory for proper seating and
orientation.

A DIMM is faulty.

Replace the DIMM. Third-party diagnostic
programs can help determine which DIMM or
memory segment is failing.

Important!

If the error message
“update table not found for
CPUxx, Stepping xxxx”
displays at boot up, run the
MULOADER utility located
on the disk included with
your processor kit. This
message may occur under
the following conditions:
When a new processor has
been added that does not
include the stepping
information in the table.
When the BIOS is flashed,
it may remove the stepping
information form the table
which will cause the error
message to appear.

4075.book Page 89 Friday, April 2, 1999 9:26 AM

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