Apple ColorLaserWriter 12/600PS - Manual (Page 273)

m Check the Paper Out light. If it is on, add paper and replace the paper
cassette.
m Check for a paper jam as described in Chapter 11.
m Check the printer cables.
m Check the position of the port configuration switch as described in
“Adjusting Communication Settings” in Chapter 1.
m Turn the printer off and back on. Check the startup page.
m Check the Protocol options on the PostScript tab dialog box. Choose
Serial/Parallel for a parallel connection, None for Ethernet. If you are
using a parallel connection, make sure Send Data in Binary is not selected.
m Reinstall the printer driver. See Chapter 7 for details about installing the
printer driver.
m Increase timeout values in the PostScript printer options tab dialog box.
m Check your NetWare configuration. Make sure the queue is set up and
captured. For RPRINTER, make sure that the dedicated print server is
running and connected. Make sure your Apple Printer Utility and NetWare
file server configurations match.
m In the Job Control dialog box, select Send Error Handler. Then try again to
print the job. If there’s a problem with the job, an error page is printed.
This lets you know that the printer’s working, but something’s wrong with
the job.
Sometimes printing the first page takes longer than I expect.
The printer automatically goes into an energy-saving mode after it’s been idle
for a while. When you print while it’s in this mode, the printer takes about a
minute to warm up before it can print the first page.
The printer administrator can adjust this feature by using the Apple Printer
Utility on a Macintosh computer (see Chapter 2) or the Apple Printer Utility
for Windows on a Windows computer (see Chapter 3).
My printer driver settings are ignored.
Some applications have built-in options such as orientation, scaling, and
number of copies that supersede those in the printer driver. See the
application’s manual to determine whether such options exist. If they do, they
override the printer driver settings. Consult the Read Me file that came with
your Color LaserWriter 12/600 PS for specific application incompatibilities.
250 Chapter 13