Robustel RobustLink - Manual (Page 41)

Robustlink Central Manager User Guide
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Chapter 5. Troubleshooting
5.1. Troubleshooting for installing RobustLink
This section will help user to find out solutions when encounter problems in the process of installing RobustLink. For
Windows XP system, pals check as follow the steps below.
1. Check if file xampp.rar has been extracted to computer’s root directory. For example, if you extract xampp.rar to
C hard dish, it should show the following diagram.
2. Normally port number of Apache is 80 or 443; port number of MySQL is 3306. If these ports have been used by
other services, when you click “Start” to start Apache, error information will show up in red. There are two
methods to solve above issue: one is to close those services, and the other is to change the port numbers of
Apache and MySQL. We suggest user use the first method.