Dell AX4-5 User Manual

Page 46

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46

Troubleshooting

Cluster Services does
not operate correctly on
a cluster running
Windows Server 2003
and the Internet
Firewall enabled.

The Windows
Internet Connection
Firewall is enabled,
which may conflict
with Cluster Services.

Perform the following steps:

1

On the Windows desktop,
right-click My Computer and
click Manage.

2

In the Computer
Management window, double-
click Services.

3

In the Services window,
double-click Cluster Services.

4

In the Cluster Services
window, click the Recovery
tab.

5

Click the First Failure drop-
down arrow and select Restart
the Service.

6

Click the Second Failure
drop-down arrow and select
Restart the service.

7

Click OK.

For information on how to
configure your cluster with the
Windows Internet Connection
Firewall enabled, see Microsoft
Base (KB) articles 258469 and
883398 at the Microsoft Support
website at

support.microsoft.com and the
Microsoft Windows Server 2003
Technet website at

www.microsoft.com/technet.

Table A-1.

General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

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