Training, Technical support, Overview – Kofax Document Exchange Server 2.5 User Manual
Page 6: Training technical support
Kofax Front-Office Server Administrator’s Guide for Lexmark MFPs
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Kofax, Inc.
Release Notes
Late-breaking product information is available from the release notes. Read the release notes
carefully, because they contain information that may not be included in other Kofax Front-Office
Server documentation. The release notes are available for viewing or downloading from the Kofax
Web site.
Documentation for Deprecated Features
Documentation for deprecated features is provided for your reference. It is recommended that
you use the new features, as indicated in the release notes. Deprecated features are retained in the
product for backward compatibility. These features may be removed in a future release.
For information about deprecated features and the new features to use instead, refer to the release
notes.
Training
Kofax offers both classroom and computer-based training that will help you make the most of
your Kofax Front-Office Server solution. Visit the Kofax Web site at www.kofax.com for complete
details about the available training options and schedules.
Technical Support
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax Support
pages provide product-specific information, such as current revision levels, the latest drivers and
software patches, online documentation and user manuals, updates to product release notes (if
any), technical tips, and an extensive searchable knowledgebase.
The Kofax Web site also contains information that describes support options for Kofax products.
Please review the site for details about the available support options.
If you need to contact Kofax Technical Support, please have the following information available:
Kofax Front-Office Server software version and build number
Operating system and service pack version
MFP or scanner make and model
Kofax Document Scan Server version
Destination type name, version, and configuration
Special/custom configuration or integration information
Overview
Kofax Front-Office Server enables documents from a variety of sources, including multifunction
peripherals (MFPs), to be delivered to content management systems, email servers, and other
destinations.