Troubleshooting – Digiframe DF-SC5701 User Manual

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„ With one hand holding the product, insert the sensor cleaning

swab into the feeding slot and align it to the sensor cleaning
swab icon with the other hand as indicated.

„ Slide the sensor cleaning swab to the left end and then to the

right end of the feeding slot as indicated.

„ Remove the sensor cleaning swab.
„ Repeat step 3 to step 5 for five or six times consecutively.
„ Remove the sensor cleaning swab, store it in a safe place and

protect it from dust.

9. Troubleshooting

9.1 Frequently asked questions

Question: There are strange lines on the scanned image,
or the image is not clear.

Answer: Check the following:

Are there scratches on the original, or is the original clean?
Remove any stains or dust from the original before scanning.

Has the scanner been used for a long period of time without
cleaning and calibration? Follow the instructions for "Cleaning
the Scanner" and "Calibrating the Scanner", and then try
again.

Question: The original gets stuck halfway in the feeding
slot.

Answer: Press the FUNCTION button. The scanner will back

out the original so you can remove the jammed original from
the output slot.

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