Mercedes-Benz 2013 E Class Coupe - Manual (Page 144)

Problems with the windshield wipers
Problem Possible causes/consequences and M Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on.
The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop.
142
Windshield wipers
Lights and windshield wipers