Chapter 9 troubleshooting, Radio interference problems, Electrostatic discharge (esd) damage – Measurement Computing WaveBook rev.3.0 User Manual

Page 157: Troubleshooting 9

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WaveBook User’s Manual,

6-21-99

Troubleshooting 9-1

Troubleshooting

9

Radio Interference Problems…… 9-1
Electrostatic Discharge (ESD) Damage…… 9-1
WaveBook WNT/95/98 Driver Readme File (Readmew.txt)…… 9-1

Read This Section Before Proceeding…… 9-1
Overview…… 9-2
Driver Support…… 9-2
Connection Problems…… 9-2
32-Bit WaveView Issues…… 9-3
Windows NT V3.51…… 9-3
Windows 95/98 Problems…… 9-3

Resource Settings…… 9-3
Parallel Port Setup…… 9-4

Radio Interference Problems

Wave Book hardware systems generate, use and can radiate radio frequency energy, and if not installed
and not used correctly, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on,
you the user are encouraged to try to correct the interference by one or more of the following measures:

Antenna Adjustment: Reorient, or relocate the receiving antenna.
Spatial Separation: Increase the separation between the equipment and receiver.
Circuit Separation: Connect the equipment to an outlet on a circuit different from that to which the

receiver is connected.

Otherwise, consult an experienced radio/television technician for help.

Electrostatic Discharge (ESD) Damage

The discharge of static electricity can damage some electronic components. Semiconductor devices are
especially susceptible to ESD damage. You should always handle components carefully, and you should
never touch connector pins or circuit components unless you are following ESD guidelines in an
appropriate ESD-controlled area. Such guidelines include the use of properly-grounded mats and wrist
straps, ESD bags and cartons, and related procedures.

WaveBook WNT/95/98 Driver Readme File (Readmew.txt)

You should read this section before proceeding. The issues discussed here are important.

The parallel port [to which WaveBook is to be connected] must be configured properly for WaveBook to
operate. The user must check to ensure that the parallel port is operable and capable of generating
interrupts.
Each device must be configured using the Daq* Configuration utility provided. Each device must be
configured before the device is accessed from an application. Failure to configure the device will result in
the inability to access the device. The Daq* Configuration applet is located in the Windows Control Panel.

Windows NT: Driver support is currently available for Windows NT V4.0. V2.1 of the driver does not
fully support all versions of Windows NT V3.51.

Waveview Issues: Under Windows 95/98, entering PostView from WaveView may cause problems when
reading acquisition files where only one channel has been configured. The error message "Data buffer not
valid" may appear. If this occurs, the file can be accessed by entering the full file name and path in the
place provided in the dialog box. Please note that PostView does not support long file names. Enter the
default directory as

C:\PROGRA~1\DAQX\UTILS\...

. This problem does not appear in Windows NT.

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