Epson AcuLaser C9300 - Manual (Page 167)

Cause What to do
The paper source setting may not be correct. Make sure you have selected the proper paper source in your
application.
There may be no paper in the paper cassette. Load paper into the selected paper source.
Too many sheets may be loaded in the paper cassette. Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see “MP tray” on page 28 and “Lower paper cassette” on
page 30.
The paper size is not set correctly. Make sure to set the paper guides in the optional paper cassette
correctly.
An installed option cannot be used
Cause What to do
The installed option is not defined in the printer driver. For Windows users:
You have to make settings manually in the printer driver. See
“Making Optional Settings” on page 174.
The optional product is not available
Cause What to do
The printer does not recognize the optional product. Print a configuration status sheet to see if the printer recognizes
the optional product. If not, reinstall the optional product.
The setting for recognizing options may be set manually. See “Making Optional Settings” on page 174 to set the printer
driver to automatically update information about options.
Correcting USB Problems
If you are having difficulty using printer with a USB connection, see if your problem is listed below,
and take any recommended actions.
USB connections
USB cables or connections can sometimes be the source of USB problems.
Epson AcuLaser C9300 Series User's Guide
Troubleshooting 167