Icron USB 1.1 Rover 2850 Dual Port Extender - Manual (Page 10)

10
Contacting Technical Support
If you are experiencing problems not resolved by following the steps listed in the Trouble Shooting section,
contact
Technical Support ([email protected]) and provide the following information :
• Host computer make and model
• Operating system installed (e.g. Windows XP, Mac OS X, Windows 7 etc.)
• Part number and serial number for both the LEX and REX
• Make and model of all USB device(s) attached to the extender
• Description of the installation
• Description of the problem
Warranty Information
Limited Hardware Warranty
Icron Technologies Corporation warrants that any hardware products accompanying this documentation
shall be free from significant defects in material and workmanship for a period of up to three years from the
date of purchase. Icron Technologies Corporation’s hardware warranty extends to the Licensee, its customers,
and end users.
The Warranty does not include repair of failures caused by: misuse, neglect, accident, modification, operation
outside of a normal operating environment, failure caused by servicing of the device by non-authorized
servicers, or failure caused by a product for which Icron Technologies Corporation is not responsible.
Hardware Remedies
Icron Technologies Corporation’s entire liability and the Licensee’s exclusive remedy for any breach of
warranty shall be, at Icron Technologies Corporation’s option, either (a) return of the price paid, or (b) repair
or replacement of hardware, which will be warranted for the remainder of the original warranty period or
30 days, whichever is longer. These remedies are void if failure of the hardware has resulted from accident,
abuse, or misapplication.
Limitation of Liability
The hardware warranty set forth in this agreement replaces all other warranties. Icron Technologies
Corporation expressly disclaims all other merchantability and fitness for a particular purpose and non-
infringement of third-party rights with respect to the hardware.
No Icron Technologies Corporation dealer, agent, or employee is authorized to make any modification
extension or addition to this warranty. Under no circumstances will Icron Technologies Corporation, its
suppliers or licensors be liable for any costs of procurement of substitute products or services, lost profits,
loss of information or data, or any other special, indirect, consequential, or incidental damages arising in
any way out of the sale of, use of, or inability to use Icron Technologies Corporation products or services,
even if Icron Technologies Corporation, its suppliers or licensors have been advised of the possibility of such
damages.
In no case shall Icron Technologies Corporation, its suppliers and licensors’ liability exceed the actual money
paid for the products at issue.
Since some jurisdictions do not allow the limitation of implied warranties of liability for incidental,
consequential, special or indirect damages, the above limitation may not always apply. The above limitation
will not apply in case of personal injury where and to the extent that applicable law requires such liability.