Specifications, Contacting technical support, Contacting sales – Icron Mounting Kit for Ranger 2304, 2324, 2344, 2304GE-LAN, and Spectra 3022 User Manual

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Contacting Technical Support

If you are experiencing problems not referenced in the Troubleshooting section, contact

Icron Technical

Support

:

www.icron.com/support

Tel: +1 604 638 3939

To help us serve you better, please include the following information with your technical support request:

Host computer make and model

Type of Operating System installed (e.g. Windows 10, OS 10.11, etc.)

Part number and serial number for both the LEX and REX

Make and model of any USB device(s) attached to the product

Description of the installation

Description of the problem

Description of the network (e.g. number of switches, switch model names, switch speeds, etc.)

Address the returned product to:

RMA Coordinator

Icron Technologies Corporation

4664 Lougheed Highway, Suite 221

Burnaby, BC Canada

V5C 5T5

Contacting Sales

Email:

[email protected]

Tel: +1 604 638 3920

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