Specifications, Contacting technical support, Contacting sales – Icron Mounting Kit for Ranger 2304, 2324, 2344, 2304GE-LAN, and Spectra 3022 User Manual
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Contacting Technical Support
If you are experiencing problems not referenced in the Troubleshooting section, contact
Icron Technical
Support
:
Tel: +1 604 638 3939
To help us serve you better, please include the following information with your technical support request:
•
Host computer make and model
•
Type of Operating System installed (e.g. Windows 10, OS 10.11, etc.)
•
Part number and serial number for both the LEX and REX
•
Make and model of any USB device(s) attached to the product
•
Description of the installation
•
Description of the problem
•
Description of the network (e.g. number of switches, switch model names, switch speeds, etc.)
Address the returned product to:
RMA Coordinator
Icron Technologies Corporation
4664 Lougheed Highway, Suite 221
Burnaby, BC Canada
V5C 5T5
Contacting Sales
Tel: +1 604 638 3920
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