Siemens Gigaset SL565 - Manual (Page 33)

32
SMS (text messages)
Gigaset SL565 / GBR PTT / A31008-M1715-L111-2-7619 / sms_BRD_neutral.fm / 11.7.07
SMS troubleshooting
Errors when sending
Self-help with errors
The following table lists error situations
and possible causes and provides notes on
troubleshooting.
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line
Identification not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-
help.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. Text message transmission has been inter-
rupted (e.g. by a call).
¥
Re-send the text message.
3. Feature is not supported by network pro-
vider.
4. No number or an invalid number is entered
for the SMS centre activated as the send
centre.
¥
Enter the number (page 31).
You receive a message whose text is incom-
plete.
1. Your phone memory is full.
¥
Delete old messages (page 28).
2. The provider has not yet sent the rest of the
message.
You have stopped receiving messages.
1. You have changed the ID of your mailbox.
¥
Tell your SMS contacts your new ID or
undo the change (page 30).
2. You have not activated your mailbox.
¥
Activate your mailbox (page 30).
3. Call diversion is activated with When: All
Calls or the call diversion All Calls is activated
for the network mailbox.
¥
Change your call diversion.
The message is played back.
1. The "display call number" service is not acti-
vated.
¥
Have your service provider enable this
service (there is a charge for this).
2. Mobile phone operator and network SMS
service provider have not agreed on a
cooperation.
¥
Obtain information from your network
SMS service provider.
3. Your terminal is recorded in the records of
your SMS provider as having no fixed net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥
Register the terminal (again) for SMS
reception.
Messages are only received during the day.
1. The terminal is stored in your SMS provider's
database as having no fixed network SMS
functionality, i.e. you are no longer regis-
tered with the provider.
¥
Register the terminal (again) for SMS
reception (see above).