Service (customer care), Authorisation, Service (customer care) authorisation – Siemens Gigaset SL565 User Manual
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Appendix
Gigaset SL565 / GBR PTT / A31008-M1715-L111-2-7619 / appendix.fm / 11.7.07
Service (Customer Care)
We offer you support that is fast and tai-
lored to your specific needs!
Our Online Support on the Internet can be
reached any time from anywhere.
It provides you with 24/7 support for all
our products. It also provides a list of FAQs
and answers plus user guides and current
software updates (if available for the prod-
uct) for you to download.
You will also find frequently asked ques-
tions and answers in the appendix of this
user guide.
For personal advice on our range of prod-
ucts and assistance with repairs or guaran-
tee/warranty claims you can contact us
on:
UK helpdesk: 0 84 53 67 08 12.
Please have your proof of purchase ready
when calling with regard to guarantee/
warranty claims.
Replacement or repair services are not
offered in countries where our product is
not sold by authorised dealers.
Authorisation
This device is intended for analogue
phone lines in the UK.
Country-specific requirements have been
taken into consideration.
We, Siemens Home and Office
Communication Devices GmbH & Co. KG,
declare that this device meets the
essential requirements and other relevant
regulations laid down in Directive 1999/5/
EC.
A copy of the 1999/5/EC Declaration of
Conformity is available at this Internet
address:
Bluetooth
ò
Qualified Design Identity
The Bluetooth QD ID for your Gigaset SL56
is: B011264.
You cannot hear a ringtone/dialling tone.
Base station's phone cord has been replaced.
¥
When purchasing a new cord, ensure that it
has the correct pin connections (page 6).
The other party cannot hear you.
You have pressed the
u
(INT) key. The hand-
set is "muted".
¥
Switch on the microphone again (page 13).
The incoming call number is not displayed
although CLIP is set.
Phone number identification is not enabled.
¥
Caller should ask network provider to acti-
vate phone number identification (CLI).
You hear an error tone when keying an input
(a descending sequence of tones).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the operating
instructions if necessary.
You cannot listen to messages on the net-
work mailbox.
Your phone system is set for pulse dialling.
¥
Set your phone system to tone dialling.
The calls list does not indicate a time for a
message.
Date/time are not set.
¥
Set the date/time (page 8).
The answering machine reports "PIN is incor-
rect" during remote operation.
1. System PIN entered is incorrect
¥
Repeat input of system PIN,
2. System PIN is still set to 0000.
¥
Change system PIN to a number other
than 0000 (page 53).
The answering machine does not record any
messages/has switched over to 'announce
only'.
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.