Polycom Audio and Video - Manual (Page 7)

© Polycom, Inc. vii
Adding My Information ............................................................................................................... 5 - 7
Requesting Technical Support from the Global Management System Administrator ....... 5 - 8
Setting Up SNMP .................................................................................................................................. 5 - 9
Downloading MIBs ....................................................................................................................... 5 - 9
Configuring for SNMP Management ....................................................................................... 5 - 10
Chapter 6 - System Usage and Statistics
Call Summary ........................................................................................................................................ 6 - 2
Call Statistics .......................................................................................................................................... 6 - 3
Call Status .............................................................................................................................................. 6 - 4
Recent Calls ............................................................................................................................................ 6 - 5
Call Detail Report ................................................................................................................................. 6 - 6
Information in the Call Detail Report .........................................................................................6 - 6
Call Detail Report Archives ......................................................................................................... 6 - 9
Chapter 7 - Diagnostics and General Troubleshooting
Sending a Message ................................................................................................................................ 7 - 2
System Screens Quick Reference ........................................................................................................ 7 - 2
Diagnostic Screens ................................................................................................................................ 7 - 3
General Troubleshooting ..................................................................................................................... 7 - 8
Power and Start-up ....................................................................................................................... 7 - 8
Remote Control .............................................................................................................................. 7 - 9
Access to Screens and System ...................................................................................................... 7 - 9
Calling ........................................................................................................................................... 7 - 11
Display .......................................................................................................................................... 7 - 13
Audio ............................................................................................................................................. 7 - 15
Error Indications .......................................................................................................................... 7 - 17
System Lights ............................................................................................................................... 7 - 18
Network Interface Lights ............................................................................................................ 7 - 18
How to Contact Technical Support .................................................................................................. 7 - 19
By Telephone ................................................................................................................................ 7 - 19
By Internet .................................................................................................................................... 7 - 19
Appendix
Cable Descriptions and Drawings....................................................................................... Appendix - 1
LAN Cable ...................................................................................................................... Appendix - 2
Composite Video Cable ................................................................................................ Appendix - 2
Port Usage .............................................................................................................................. Appendix - 3
Q.850 Cause Codes ............................................................................................................... Appendix - 4
Safety and Legal Notices
Index